Like many of us, you will be receiving advice from many businesses on how they are adapting their operations to deal with and prepare for the impact of COVID-19.

Connole Carlisle is also actively responding to these risks so that we can both protect and support our team members, as well as continue “business as usual” operations for you. The purpose of this email is to reassure you that we can continue to support our clients as usual, while at the same time protecting the health of our partners and team members, and their families.

From Monday 23 March, until further notice, our partners and accounting team members will be working from home. They will have access to the same resources and be able to undertake the same tasks, as they are able to whilst in the office. Appropriate security protocols are in place to ensure the safety and integrity of client information. Our administration team will continue to work at the Gregory Street office, practising “social distancing” such that, to the greatest extent possible, they are protected from the virus whilst they are at work.

During this period, we are still easily contactable. Emails will be attended to as normal. To contact us by telephone, either:

  • Call our reception phone number (07 4951 9333) during normal office hours, and you can be connected to any of our partners or accounting team as normal, or
  • Contact any of the partners via their mobile phones.

Whilst face-to-face meetings are not our preference at this time, please contact the relevant partner should you wish to meet. If clients need to drop off documents or other information at the Gregory Street office, please call ahead to let our administration team know. If possible, please submit information to us electronically.

As with any rapidly changing situation, today’s plans can quickly become outdated.

We will continue to assess how we can best manage the needs of our clients and team members as the situation develops and update you as appropriate. We have created a hub of information on our website; providing relevant updates and resources surrounding COVID-19.

We recognise that this must also be an extremely difficult time for you. If there is any way in which Connole Carlisle can assist you, please do not hesitate to contact us.

COVID-19 Resources

Connole Carlisle Financial Services Pty Ltd (ASIC No. 1245297) (ABN 40613295506) is a Corporate Authorised Representative of Merit Wealth Pty Ltd, Australian Financial Services Licence 409361, ABN 89 125 557 002

Luke Worth (ASIC No. 1245700) is a Limited Authorised Representative of Merit Wealth Pty Ltd

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